Salesforce++ is the new streaming service that marries up the excitement of enterprise software with the creativity and spontaneity of reality TV, showcasing exclusive original content that other services can only dream about.

We’ve watched them all so you don’t have to, so read on for our pick of bunch of August’s programming.

90 Day Licenseé

In this show, Salesforce Account Executives are paired up with real life prospects and have 90 days to turn them into paying customers.

As we catch up with the couples in August, Malcolm introduces Clare to his family for the first time. …


How a company has treated its staff over the last 18 months, and how they treat them over the next few months as traditional workplaces open up, will have a huge impact on their future. Forcing teams back into the office is likely to result in Returnaggedon, where they come back just long enough to hand in their notice.

Now that most legal restrictions in the UK around COVID-19 have been lifted, thoughts are inevitably turning to what happens next in terms of remote work. Many of us are drifting back in for the odd day here and there for…


As we head into May in the United Kingdom, COVID-19 cases and deaths have settled at around 2–2.5k and 10–40 respectively, so the planned relaxing of lockdown looks set to continue. Vaccine data from around the world makes us cautiously optimistic that the impact of catching the virus is significantly reduced, so it could be that once we re-open then we stay open. …


Einstein Next Best Action has been a feature of Salesforce for a while now, bringing the right recommendations, to the right people, at the right time. But not everyone wants to provide a stellar service to their customers — perfect is the enemy of good, after all — and sometimes good enough is good enough.

To satisfy this demand, Bob Buzzard Enterprises is pleased to launch Einstein Not Your Worst Action — Artificial Mediocrity for the apathetic masses. …


Introduction

With large, mature implementations, it’s sometimes difficult to keep track of how close you are getting to the field limits — for example, the total number of fields on an object, which varies from instance to instance, or the total number of relationship fields, which is 40 unless Salesforce are willing to raise it for you. This is compounded when you have multiple development streams working in parallel, as the total number of relationship fields in only known when the various branches are merged ready for cutting a release branch.

As Peter Drucker said, if you can’t measure it you…


I’ve been reading recently about diminished reality, where hardware devices and/or software remove items or stimuli from your environment. What drew me in was the diminished aspect, which I originally assumed was a joke about a device that would make things worse, but that isn’t the case. While we hear a lot about augmented reality, where your experience is improved by additional information about the objects in view, diminished reality is all about improving your experience by hiding things. Not the things you are interested in, but the things that are a distraction, or simply not relevant.

A lot of…


London’s Calling 2021 was an all remote affair — the 2020 edition started this trend, but there was a small in person presence as the physical facilities were all in place. A sound decision this year, as we are currently under restrictions that mean we can meet one person for exercise/coffee in a public open space. I guess we could all have our own mini-event where two of us get together and present a talk to each other, but quite hard to scale I feel.

It was a very different day for me — typically I’d be up around 05:30…


Today (16th March 2021) marks the one year anniversary of BrightGen pivoting to a fully remote workforce. We knew it was possible, as we’d carried out a trial run the week before, but we didn’t know how well it would scale, or indeed how long it would last for. It’s pretty safe to say that none of us were expecting it to go on this long! The scaling worked surprisingly well — people’s internet connection held up, kitchens and bedrooms were pressed into service as home offices, and we onboarded new joiners pretty seamlessly. …


What is Substack?

I’ve been hearing a lot about Substack recently, mostly on technology podcasts and particularly on those that sit at the intersection of media and technology. In some quarters, Substack is seen as a way for writers/journalists to connect directly with their readers and monetise their output, and by all accounts some people are doing well with the top 10 newsletters bringing in $7 million a year.

I’m fairly certain that those writers didn’t start from scratch on Substack — most of the stand out successes are well known writers with a large existing following and a great reputation. They brought…


Since the UK went into first lockdown in March 2020, the London Salesforce Developers have met virtually over zoom. This works fine from the perspective of the talks and Q&A, but one area that is a real challenge to replicate is the casual conversations. Sometimes this is just general catch ups to talk about what we’ve been working on recently, which is something we can just about manage without. More problematic is that we aren’t sharing the cool new features that we’ve just learned about, and that just isn’t acceptable.

For that reason, our March 2021 event will be nothing…

Keir Bowden

CTO at BrightGen, author Visualforce Development Cookbook, multi Salesforce Developer MVP. Salesforce Certified Technical Architect. I am the one who codes.

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